Urban Jyoti Abhiyaan (URJA)

Urban Jyoti Abhiyaan Mobile app has been developed by Power Finance Corporation on behalf of Ministry of Power for Urban Power Distribution Sector to enhance consumer connect with the Urban Power Distribution sector by providing information of IT enabled towns.

• Urja App is digital initiative to place before the people, the performance of Distribution Utilities (Discoms) in these IT enabled towns, with a vision to generate a sense of positive competition amongst the stakeholders and urge all concerned for better performance in all consumer centric parameters.
• Urja App focuses on enhancing consumer connect by way of ‘Ranking’ of towns on various parameters related to consumers in a transparent manner. The rankings are done on the basis of Consumer complaints pending, average duration and number of power cuts, release of new connections, e-payments, percentage of loss of powers and others.