EASE (Enhanced Access & Service Excellence) Reforms Index

According to the Indian Banks' Association (IBA)'s report titled "EASE Reforms Index for the first quarter of FY23"(released on 10th November 2022), the State Bank of India(SBI) was adjudged as the Best Bank in adopting reforms prescribed for Public Sector Banks(PSB). SBI is followed by Union Bank of India (UBI) and Bank of Baroda (BoB).

About EASE: It is an initiative by the Department of Financial Services (DFS), Ministry of Finance as part of the PSB Reforms Agenda and is currently under its fifth iteration viz. EASE 5.0 'Common reforms agenda' which focuses on Enhanced Digital experience, Integrated and Inclusive Banking.