Enhanced Access and Service Excellence 4.0

On 26th August, 2021, Finance Minister unveiled EASE 4.0 (Enhanced Access and Service Excellence) aimed at institutionalizing a clean and smart banking system.

About EASE 4.0

  • EASE 4.0 commits PSBs to tech-enabled, simplified and collaborative banking.
  • It aims to further the agenda of customer-centric digital transformation and deeply embed digital and data into PSBs’ ways of working.

  • Under EASE 4.0, the theme of new-age 24×7 banking with resilient technology has been introduced to ensure uninterrupted availability of banking services by ensuring 24×7 availability of select banking channels and improving the ....
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