Lawyers’ Services not covered under CPA: SC

On 15th May, 2024, the Supreme Court (SC) ruled that advocates cannot be held liable under the Consumer Protection Act (CPA), 1986 (re-enacted in 2019), for deficiency in service.

  • The judgment came on plea filed by bar bodies, challenging a 2007 verdict of the National Consumer Disputes Redressal Commission (NCDRC), which has ruled that advocates and their services come under the purview of the Consumer Protection Act, 1986.

Rulings of the SC

  • The Consumer Protection Act’s purpose is to shield consumers from unfair and unethical business practices. It did not intend to include professional services within the scope of the ....
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