Question : “The rise of information technology is an opportunity to overcome historical disabilities”. Explain.
(2006)
Answer : The information revolution has also caused a revolution in administration. Now the public service delivery system has been fastened, the transparency and people’s participation has been increased. The awareness of rights and duties of citizen have been improved. This all is the result of information technology. Prior to this historically public administration had many flaws.
Administration was devoid of any transparency and work in isolation from the public. Its working remained a mystery. The people’s participation ....
Question : Discuss the main approach to increase the efficiency of government and public administration.
(2006)
Answer : To cope up with the increasing complexity and pressure of good and efficient service delivery the government and public administration needs to devise new ways and approaches, which can make their work more effective and efficient for this purpose. Many approaches can be used in addition to each other because no approach in isolation with the other, can serve the purpose of making administration more efficient.
First of all the approach needs to address the problem ....
Question : In what ways and how can information technology play a crucial role in effective government-citizen interaction in context of good governance?
(2005)
Answer : The information technology is the convergence of communication with computers. The information technology has tremendous impact on the structure and nature of administration. It has led to the downsizing of organizations, eliminating the need for levels for bureaucracy and along chain of command. Organizations become flatter and less hierarchical. The need for information keepers and paper pushers are eliminated. People are replaced by technology and the organisation is able to down-size or rather right size, ....
Question : What is Information Technology? Describe its impact on Public Administration.
(2004)
Answer : Application of Information Technology in public administration has brought about perceptible difference the way people get services. It has been realised at large the Information Technology has gradually entered in public life through improvement in quality of services rendered by the government.
Information technology for some time was used as synonymous to computers. But with the rapid advancement in various information delivery system such as Radio, TV, Telephone, Fax and of course computers and computer networks, ....
Question : Work study and work-measurement in Indian Administration.
(2000)
Answer : Work study is the application of detailed analysis of works to achieve higher productivity. Its objectives is to discover, through systematic methods and a scientific approach, simpler, easier more effective and more economical ways of work activity. The term may be used in narrow or a wide sense. In its restrained sense, it is only a systematic and rational technique of analyzing work. Work study in this sense, embrace in two distinct yet independent techniques ....
Question : “Work study succeeds because it is systematic in investigating a problem and also in developing a solution for it.” Explain. Also discuss the components of work study and their usefulness.
(1998)
Answer : Work study is the application of detailed analysis of work to achieve higher productivity. Its objective is to discover, through systematic methods and a scientific approach, simpler, easier, more effective and more economical ways of work activity. The term may be used in narrow or a wide sense. In its restricted sense, it is only a systematic and rational technique of analyzing work. The term is used “to embrace the techniques of method study and ....
Question : Bring out the importance of Organization and Methods (O&M). Do you think that there should be a separate O&M organization?
(1997)
Answer : Organization and Methods (O & M) includes the study of the entire process management, planning, organizing, coordinating, motivating, directing and controlling. It is a study by whole-time staff of the organization of public bodies and of the office procedures they adopt. The two elements of O&M work are organization and methods. One of the important tasks of O &M work is to conduct reviews of an organization with a view to streamlining it. However, O&M ....
