IT, ITeS & Digital Services

The Information Technology and Business Process Management (IT-BPM) sector is the torchbearer of India’s services export revolution. The industry has structurally pivoted from traditional "Lift and Shift" support services to high-value Digital Transformation (Cloud, AI, Data Analytics), positioning India not just as a back-office, but as the primary R&D and Innovation hub for global enterprises.

Key Stakeholders/Beneficiaries

  • Knowledge Workforce: The largest private-sector employer of women.
  • Global Capability Centres (GCCs): Fortune 500 companies establishing their own R&D/Tech centres in India.
  • Tier-2/3 Cities: Emerging tech hubs (e.g., Jaipur, Bhubaneswar, Indore) benefiting from the "Work from Anywhere" and cost-optimization trends.

Missions & Skill Frameworks

  • Software ....
Do You Want to Read More?
Subscribe Now
To get access to detailed content
Buy February 2026 Issue

Already a Member? Login here

Take Annual Subscription and get the following Advantage
The annual members of the Civil Services Chronicle can read the monthly content of the magazine as well as the Chronicle magazine archives.
Readers can study all the material before the last six months of the Civil Services Chronicle monthly issue in the form of Chronicle magazine archives.
Be an Annual Subscriber

Related Content

Indian Economy & Socio-economic Development