India’s First Digital Grievance System for Gig Workers

  • On 1st May 2026, the Government of Karnataka launched India’s first digital grievance redressal system for gig workers, marking a significant step towards protecting platform-based workers.
  • The initiative has been developed by the Karnataka Platform-based Gig Workers Board in collaboration with the Department of e-Governance, Karnataka.
  • The system enables gig workers to formally register complaints related to wages, incentives, payments, working conditions, and disputes with digital platforms.
  • Gig workers can submit and track complaints through the Integrated Public Grievance Redressal System (IPGRS), a centralised digital grievance platform.
  • The mechanism provides real-time complaint tracking and ensures time-bound resolution, improving transparency, accountability, and access to justice ....
Do You Want to Read More?
Subscribe Now
To get access to detailed content
Buy July 2026 Issue

Already a Member? Login here

Take Annual Subscription and get the following Advantage
The annual members of the Civil Services Chronicle can read the monthly content of the magazine as well as the Chronicle magazine archives.
Readers can study all the material before the last six months of the Civil Services Chronicle monthly issue in the form of Chronicle magazine archives.
Be an Annual Subscriber

Related Content

State Watch