e-Jagriti Platform

Recently, the e-Jagriti Platform received the Silver Award at the National Awards for e-Governance (NAeG) 2026.

  • e-Jagriti is a flagship initiative of the Department of Consumer Affairs, launched on 1 January 2025.
  • It aims to strengthen the consumer dispute redressal mechanism across India.
  • The platform enables online filing and management of consumer complaints.
  • Users can track case progress and access judgments digitally.
  • The system supports secure, paperless and end-to-end digital workflows.
  • e-Jagriti integrates OCMS, e-Daakhil, NCDRC CMS and CONFONET into a single platform.
  • The platform uses Artificial Intelligence (AI) and Machine Learning (ML) ....
Do You Want to Read More?
Subscribe Now
To get access to detailed content

Already a Member? Login here

Take Annual Subscription and get the following Advantage
The annual members of the Civil Services Chronicle can read the monthly content of the magazine as well as the Chronicle magazine archives.
Readers can study all the material since 2018 of the Civil Services Chronicle monthly issue in the form of Chronicle magazine archives.
Be an Annual Subscriber

India Watch