Citizens’ Charter
Citizen’s Charter is a document, which represents a systematic effort to focus on the commitment of the Organisation towards its Citizens in respect of Standard of Services, Information, Choice and Consultation, Non-discrimination and Accessibility, Grievance Redressal, Courtesy and Value for Money. This also includes expectations of the Organisation from the Citizens for fulfilling the commitment of the Organisation.
- It contains specific provisions and sets out specific obligations for the public services, the time within which the department would be obliged to provide a service or to respond to a query or complaint.
- Citizens’ Charter is aimed at demanding from the government and ....
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Ethics, Integrity & Aptitude
- 1 Philosophy and Contribution of Major Indian Thinkers and Leaders (The philosophies of these thinkers are used for quote-based answers and value-based analysis in the Ethics paper.)
- 2 Notable Quotes from Prominent Indian Thinkers and Leaders
- 3 Essence, Determinants, and Consequences of Ethics
- 4 Ethics in Human Actions & its Dimensions
- 5 Ethics in Private and Public Relationships
- 6 Human Values – Lessons from the Lives of Great Leaders, Reformers, and Administrators
- 7 Human Values
- 8 Philosophy and Contribution of Global Thinkers and Leaders
- 9 Moral Intuition vs. Moral Reasoning
- 10 Empathy, Tolerance, and Compassion towards Weaker Sections

