9th Session of the Intergovernmental Group of Experts (IGE) on Consumer Protection

On 6th July 2026, India chaired the Ninth Session of the Intergovernmental Group of Experts (IGE) on Consumer Protection Law and Policy, organised by the United Nations Trade and Development (UNCTAD) in Geneva, Switzerland.

  • The session brought together member states, international organisations, consumer protection authorities, academia, and other stakeholders to discuss emerging issues in consumer protection law and policy.
  • A key highlight was the launch of the United Nations Principles for Consumer Product Safety, adopted by the UN General Assembly in December 2025.
  • India showcased its technology-driven consumer grievance redressal mechanisms, including the National Consumer Helpline (NCH) and the AI-enabled ....
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