E-Commerce & Digital Marketplaces: Consumer Protection & Competition

The governance of India’s digital economy is undergoing a structural pivot from Ex-Post (acting after market abuse) to Ex-Ante (preventive) regulation. The focus is on curbing the dominance of "Gatekeeper" platforms (Systemically Significant Digital Enterprises - SSDEs) to ensure a level playing field, while simultaneously fortifying the "Right to Information" for digital consumers against manipulative designs.

The Digital Citizenry & Small Sellers

  • Online Consumers: Protected against "Dark Patterns" (e.g., false urgency, basket sneaking) and fake reviews.
  • MSME Sellers: Beneficiaries of the Open Network for Digital Commerce (ONDC), gaining independence from monopolistic platform commissions.
  • D2C Brands: Startups leveraging "Quick Commerce" channels without improving ....
Do You Want to Read More?
Subscribe Now
To get access to detailed content

Already a Member? Login here

Take Annual Subscription and get the following Advantage
The annual members of the Civil Services Chronicle can read the monthly content of the magazine as well as the Chronicle magazine archives.
Readers can study all the material since 2018 of the Civil Services Chronicle monthly issue in the form of Chronicle magazine archives.
Be an Annual Subscriber

Indian Economy & Socio-economic Development