Civil Aviation
Air Sewa 2.0
About:
- It is an online portal managed by Ministry of Civil Aviation which offers following services:
- Information about flights operating from various airports in India and their real-time status.
- Improved grievance management i.e. submission of grievances and their tracking and feedback, including social media grievances.
- Information about assistance available for disabled and minors at airports.
Impact:
- Boost to air travel: Air Sewa has facilitated air travel through its services like disclosure of real time status of flights, listing of services available at airports and easy operation through mobile app etc.
- Prompt grievance redressal: The portal has helped significant number ....
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