Right to Repair & Repairability Index (RI)
- The Department of Consumer Affairs (DoCA) has submitted a “Framework on Repairability Index (RI)” for mobile phones and electronics to the government, aimed at promoting easy repairability.
- The RI will assign scores to products based on factors like availability and cost of spare parts, software updates, repairability documentation, and overall ease of repair.
- This move responds to concerns over declining product durability, driven by cost-cutting and limited access to repair services, making repairability a growing consumer priority.
- India’s Right to Repair portal currently lists authorised service centres and official repair manuals but limits third-party repair options, unlike the more assertive ....
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