Govt. To Set Up Digital Intelligence Unit


  • To address rising concerns of harassment consumers over calls or messages by telecallers and fraudsters, the Ministry of Communications will set up a Digital Intelligence Unit (DIU).
  • DIU will be the Nodal agency to deal with unsolicited commercial communication (UCC) and financial fraud related complaints, especially in the digital space.
  • DIU’s main function will be to coordinate with various Law Enforcement Agencies, Financial Institutions & Telecom Service Providers to investigate any fraudulent activity involving telecom resources.
  • Further, a Telecom Analytics for Fraud Management and Consumer Protection (TAFCOP) system will be created at 21 License Service Area level.
  • The above system will strengthen the trust of people in the digital ecosystem and will make financial digital transactions primarily through mobile more secure and reliable, which will result in the promotion of Digital India.