Govt. Prepares Draft Of Electricity (Rights Of Consumers) Rules, 2020


Power Ministry has drafted rules providingfor rights of electricity consumers for the first time.

Some of the Provisionsinclude:

  • State Electricity Regulatory Commissions, SERCs will fix average number and duration of outages per consumer per year for DISCOMs.
  • Only two documents will be required for connection up to load of 10 KW and no estimation of demand charges will be required for loads up to 150 KW to expedite giving connection.
  • There will be a time period of not more than seven days in metro cities, 15 days in other municipal areas and 30 days in rural areas, to provide new connection and modify existing connection.
  • There will be option to pay bills in cash, cheque, debit cards and net banking but bills of Rs. 1,000 or more have to be paid online.