Refunds for Students from Coaching Centres

On 22nd February 2025, the Centre facilitated refunds amounting to Rs.1.56 crore for students from various coaching centres, providing financial relief to aspirants.

The Department of Consumer Affairs successfully enabled these refunds for over 600 students who were previously denied their claims despite adhering to the institutes’ terms and conditions.

Key Points

Grievance Redressal Mechanism: The refunds were processed through complaints filed via the National Consumer Helpline, ensuring a streamlined dispute resolution process.
Compensation for Unfulfilled Services: The refunds covered issues such as late classes, cancelled courses, and other unfulfilled services, preventing students from bearing financial losses due to unfair business practices.
Strict Regulatory Measures: The Department of Consumer Affairs has directed coaching centres to implement transparent refund policies, emphasizing that denying legitimate refund claims will not be tolerated.