RBI Directs Multiple Card Networks for Credit Cards

  • 08 Mar 2024

Recently, RBI mandated credit card issuers to offer customers choices among card networks.

Key Points

  • New Directions: Banks and non-banks must not restrict customers to single card networks.
  • Option for multiple networks to be provided at card issuance.
  • Reason for New Guidelines: Review reveals existing arrangements limit customer choice.
  • RBI aims to promote availability of options and enhance competition among networks.
  • Customer Benefits: Eligible customers empowered to choose preferred card network.
  • Impact on Existing Customers: Existing cardholders to get network choice upon card renewal.
  • Exclusions and Applicability: New guidelines exclude smaller credit card issuers.